• Generation Gap: Closing the Gap in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap.
  • Logistics and Supply Chain Management

    Original price was: $99.00.Current price is: $34.99.
    In this course you will learn about supply chains and logistics, various integration models, supply chain flows, who is who in a supply chain, as well as drivers and ways to optimize them. You will also gain an insight on other crucial points such as aligning your business and supply chain strategies, how to get the most out of your data, how to troubleshoot any problems that crop up and ways to develop your supply chain.
  • Developing a High Reliability Organization

    Original price was: $99.00.Current price is: $34.99.
    You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.
  • Managing Pressure and Maintaining Balance

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
  • Building a Consulting Business

    Original price was: $99.00.Current price is: $34.99.
    This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider.
  • Human Resources Training: HR for the Non-HR Manager

    Original price was: $99.00.Current price is: $34.99.
    This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues.
  • Building an Online Business

    Original price was: $99.00.Current price is: $34.99.
    This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur.
  • Intermediate Project Management

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes.
  • Tough Topics: Talking to Employees about Personal Hygiene

    Original price was: $99.00.Current price is: $34.99.
    This course has two major themes. First, we’ll give you a customizable framework for having tough conversations. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath.
  • Business Process Management

    Original price was: $99.00.Current price is: $34.99.
    To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.
  • Measuring Training Results

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.
  • Introduction to E-Mail Marketing

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will receive an in-depth introduction to e-mail marketing. Once you have completed this course, you will be ready to plan, create, and deliver e-mail marketing campaigns that build relationships with customers and get results.
  • Anger Management: Understanding Anger

    Original price was: $99.00.Current price is: $34.99.
    This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies.
  • Transgender Employees: Creating an Inclusive Work Community

    Original price was: $99.00.Current price is: $34.99.
    In this course, you are going to learn about the importance and elements of safe inclusive workspaces for transgendered persons – those identifying as one gender but born into the body of the opposing gender. You will consider terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgendered employees and increase the comfort level and productivity off all in your organization.
  • Knowledge Management

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams’ KM Process Framework, Gamble and Blackwell’s knowledge management matrix, Botha’s process model, and Nonaka and Takeuchi’s spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.
  • Creative Thinking and Innovation

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing).
  • Building Your Self Esteem and Assertiveness Skills

    Original price was: $99.00.Current price is: $34.99.
    At the end of this course, you will be able to: define what the balanced scorecard is, identify the benefits of the scorecard, create a vision statement for the balanced scorecard, understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, determine if the balanced scorecard is right for your organization, describe the key elements of the balanced scorecard process, identify a strategy map, tactical action plan, and balanced scorecard, identify the components of supporting balanced scorecard plans, understand what processes you will need to support the balanced scorecard, and, identify the members of different balanced scorecard teams.
  • Creating a Top-Notch Talent Management Program

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans.
  • Conflict Resolution: Getting Along In The Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
  • Safety in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to: Understand the difference between a safety program and a safety culture, Use resources to help you understand the regulations in your area, Launch a safety committee, Identify hazards and reduce them, Apply hiring measures that can improve safety, Explain what a safety training program will involve, Identify groups particularly at risk for injury and know how to protect them, Help your organization write, implement, and review a safety plan, Respond to incidents and near misses, Understand the basics of accident investigation and documentation.
  • Developing a Training Needs Analysis

    Original price was: $99.00.Current price is: $34.99.
    This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
  • Lean Process Improvement

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods.
  • Delivering Dynamic Virtual Presentations

    Original price was: $99.00.Current price is: $34.99.
  • Code of Conduct: Setting the Tone for Your Workplace

    Original price was: $99.00.Current price is: $34.99.
    Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.
  • Critical Elements of Customer Service

    Original price was: $99.00.Current price is: $34.99.
    This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
  • Digital Citizenship: Conducting Yourself in a Digital World

    Original price was: $99.00.Current price is: $34.99.
    You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles.
  • Creativity In The Workplace

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to, define creativity, identify the characteristics of a creative person, develop your creativity, understand the importance of creativity in the workplace, identify the benefits of creativity in the workplace, examine creative corporate cultures, foster creativity in the workplace, and apply brainstorming techniques.
  • Project Management Fundamentals

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritize, and scope a project idea.
  • Understanding and Coping with the COVID-19 Pandemic

    Original price was: $99.00.Current price is: $34.99.
  • Entrepreneurship 101

    Original price was: $99.00.Current price is: $34.99.
    In this course, you’ll learn the basics of entrepreneurship. You will learn how to find and evaluate business ideas, flesh out those ideas by developing value propositions and financial projections, consider your ownership options, prepare the appropriate documents (including a business plan, pitch deck, and white papers), and gather funding for your business. You’ll also learn the steps of developing, testing, marketing, and launching a product or service. To wrap things up, you’ll learn how to grow your business and become an entrepreneurial leader.
  • Design Thinking: An Introduction

    Original price was: $99.00.Current price is: $34.99.
    This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process.
  • Negotiating for Results

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing.
  • Getting Stuff Done: Personal Development Boot Camp

    Original price was: $99.00.Current price is: $34.99.
    To start this course, you’ll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, you’ll outline your vision statement, dreams, and goals. Next, you’ll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. You’ll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, you’ll learn how to get organized at home.
  • Basic Internet Marketing

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more.
  • Working with the Media: Creating a Positive Working Relationship

    Original price was: $99.00.Current price is: $34.99.
    You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you’re going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.
  • Hiring for Success: Behavioral Interviewing Techniques

    Original price was: $99.00.Current price is: $34.99.
    This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them.