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Creative Thinking and Innovation
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing). -
Purchasing and Procurement Basics
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn the basics of purchasing and procurement. You’ll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. You’ll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships. -
Self-Leadership
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know. -
Business Writing That Works
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you the four C’s of writing: clear, concise, complete, and correct. You will also learn some of the fundamentals of good writing, including word agreement, active and passive voice, sentence construction, punctuation, and spelling. Finally, you will have a chance to apply these skills to real-life situations, such as writing e-mails, memos, and letters. -
Intermediate Project Management
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes. -
Developing a Safety Procedures Manual
Original price was: $99.00.$34.99Current price is: $34.99.This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids. -
Diversity, Equity, and Inclusion
Original price was: $99.00.$34.99Current price is: $34.99.At the end of this workshop, you will: understand the importance of diversity, equity, and inclusion for workspaces; be able to describe and analyze key issues of diversity, equity and inclusion in one’s work environments and community; grasp the power of diversity as a tool for creativity, and productive collaboration in the workspace; have the opportunity to share elements of one’s culture with others; and learn that norms and practices one thinks are universal may be culturally dependent. -
Delivering Dynamic Virtual Presentations
Original price was: $99.00.$34.99Current price is: $34.99. -
Facilitation Skills
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to distinguish facilitation from instruction and training, to indentify the competencies linked to effective small group facilitation, how to understand the difference between content and process, how to identify the stages of team development and ways to help teams through each stage and, how to use common process tools to make meetings easier and more productive -
Call Center Training: Sales and Customer Service Training for Call Center Agents
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Making Training Stick
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you’ll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques. -
Workplace Ergonomics: Injury Prevention Through Ergonomics
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered. -
Communication Strategies
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness. -
Budgets and Managing Money
Original price was: $99.00.$34.99Current price is: $34.99.To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organization). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities. -
Global Business Strategies
Original price was: $99.00.$34.99Current price is: $34.99.This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our “Entrepreneurship 101” and “Basic Business Management” programs before taking this course. -
Communications for Small Business Owners
Original price was: $99.00.$34.99Current price is: $34.99.If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. -
Skills You Need for Workplace Success
Original price was: $99.00.$34.99Current price is: $34.99.Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
Transgender Employees: Creating an Inclusive Work Community
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you are going to learn about the importance and elements of safe inclusive workspaces for transgendered persons – those identifying as one gender but born into the body of the opposing gender. You will consider terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgendered employees and increase the comfort level and productivity off all in your organization. -
Selling Smarter
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Employee Accountability
Original price was: $99.00.$34.99Current price is: $34.99.You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you’ll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered. -
10-Minute Presentations
Original price was: $99.00.$34.99Current price is: $34.99.At the end of this workshop, you will be able to know and use essentials of a good presentation, choose platforms that enhance your message and reach, set goals and timelines for your presentation, create engaging narrative from outline through final draft, edit and polish your presentation, offer and receive peer review and, develop best practices for future presentations. -
English as a Second Language: A Workplace Communications Primer
Original price was: $99.00.$34.99Current price is: $34.99.This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills. -
Story Marketing for Small Businesses
Original price was: $99.00.$34.99Current price is: $34.99.This course covers the essential elements of a story marketing campaign, from a review of company message and brand, to the elements of good storytelling. The course leads participants through the steps of creating a marketing story — knowing your company, knowing and connecting with customers, and the story writing and editing process. This creates a clear and engaging path that will lead customers to your products and services and encourage them to respond to your call to action. -
Stress Management
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you some different ways to look at stress, ways to take care of yourself to reduce the stress that you feel, and coping techniques. You will also learn some time management and organizational tips to help you work smarter. -
Orientation Handbook: Getting Employees Off to a Good Start
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs. -
Conference and Event Management
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will be able to: Plan a complete corporate event, including an agenda, budget, and goals, Keep your event on budget, Select an appropriate venue, Design a promotional plan, Determine whether partners, sponsors, and volunteers can help to make your event unforgettable, Select speakers and a master of ceremonies to add impact to your event, Engage your event participants, and Evaluate the process once it is all wrapped up. -
Process Improvement with Gap Analysis
Original price was: $99.00.$34.99Current price is: $34.99.You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation. -
Measuring Training Results
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
Public Speaking: Speaking Under Pressure
Original price was: $99.00.$34.99Current price is: $34.99.This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation. -
Creating Successful Staff Retreats
Original price was: $99.00.$34.99Current price is: $34.99.In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesn’t stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities aren’t, you need to evaluate how things went so you will learn how to create an evaluation and follow up. -
Branding: Creating and Managing Your Corporate Brand
Original price was: $99.00.$34.99Current price is: $34.99.This course will get you started on the road to creating a perfect brand. You’ll learn how to develop a visual identity from start to finish, the basics of graphic design, and how to keep your brand energized and alive. -
Building a Consulting Business
Original price was: $99.00.$34.99Current price is: $34.99.This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider. -
Onboarding: The Essential Rules for a Successful Onboarding Program
Original price was: $99.00.$34.99Current price is: $34.99.This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program. -
GDPR Readiness: Getting the Message Out
Original price was: $99.00.$34.99Current price is: $34.99.In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture,about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form. -
Networking for Success
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organize your network. You’ll also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook. -
Skills for the New Employee
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will be able to: Understand the importance of professional presence on the job, Understand the importance of a positive attitude Understand the role of stress reduction in nurturing a positive attitude and appreciate various methods of stress reduction, Determine your own level of assertiveness and understand and improve your assertiveness, Learn how to self-manage to become more effective and efficient, Learn the importance of working as a team member, Improve your communications skills, including listening, questioning and non-verbal communication, and Learn how to set goals and create a personal action plan.




































