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Motivation Training: Motivating Your Workforce
Original price was: $99.00.$34.99Current price is: $34.99.To start this course, you will learn about some basic motivation theories. You will also learn about setting goals, identifying values, and ways to create a motivational climate. -
Cannabis and the Workplace
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you are going to learn about cannabis, its effects on the individual, and the potential impact in the workplace. You will consider medical cannabis, the rights and obligations of employees and employers, and the intervention process as you deal proactively by having a comprehensive drug and alcohol policy. -
Telemarketing: Using the Telephone as a Sales Tool
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy. -
Facilitation Skills
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to distinguish facilitation from instruction and training, to indentify the competencies linked to effective small group facilitation, how to understand the difference between content and process, how to identify the stages of team development and ways to help teams through each stage and, how to use common process tools to make meetings easier and more productive -
Building a Brand on Social Media
Original price was: $99.00.$34.99Current price is: $34.99.In this course you will look at various social media platforms and how they can be melded into your business to promote your brand. Along the way you will learn how to decide who your audience is, how to handle negative feedback as well as how to develop a complete social media plan. -
Basic Business Management: Boot Camp for Business Owners
Original price was: $99.00.$34.99Current price is: $34.99.This course will give you all the skills that you need as a new business owner. You’ll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You’ll also learn the basics of leadership and tips for taking your business to the next level. -
Giving Effective Feedback
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback. -
The ABC’s Of Supervising Others
Original price was: $99.00.$34.99Current price is: $34.99.This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility. -
Survival Skills for the New Trainer
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will be able to: Understand the essential background for trainers to have, Explore how being genuine enhances training, Identify the elements of good questions, Understand how to apply listening skills, Develop rapport-building strategies, Recognize key skills in a trainer’s toolbox and identify skill areas for development. -
Public Relations Boot Camp
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations. -
Identifying and Combatting Fake News
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course you will be able to: define ‘fake news’, recognize the difference between ‘fake news’ and objective reporting, understand the impacts of ‘fake news’ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within ‘fake news’ , and create your own ‘fake news’ action plan. -
Creating Successful Staff Retreats
Original price was: $99.00.$34.99Current price is: $34.99.In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesn’t stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities aren’t, you need to evaluate how things went so you will learn how to create an evaluation and follow up. -
Creating a Workplace Wellness Program
Original price was: $99.00.$34.99Current price is: $34.99.To begin this course, you will consider the benefits of workplace wellness programs. Then, you will learn how to create a wellness committee, outline a wellness program, gather support for it, perform appropriate research (including a needs analysis), design an appropriate package, and get buy-in for it. You will also learn how to implement the wellness program, evaluate how it is doing, and present the results in a tangible manner. -
Building an Online Business
Original price was: $99.00.$34.99Current price is: $34.99.This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur. -
Introduction to E-Mail Marketing
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will receive an in-depth introduction to e-mail marketing. Once you have completed this course, you will be ready to plan, create, and deliver e-mail marketing campaigns that build relationships with customers and get results. -
Marketing for Small Businesses
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you how marketing is different for small businesses, elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five P’s, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business. -
Lean Process Improvement
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
An Environmental Audit Primer
Original price was: $99.00.$34.99Current price is: $34.99.This course will give you the tools to conduct an internal environmental audit at your workplace. You will learn of the different types of audits and about auditors and the basic steps of an audit. This course will also teach you the essential aspects of an audit checklist and how to develop a checklist based on Environmental Management System procedures. You will also explore noncompliances, corrective actions and an audit closing meeting. -
CRM: An Introduction to Customer Relationship Management
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking. -
Introduction to Neuro Linguistic Programming
Original price was: $99.00.$34.99Current price is: $34.99.This introductory course will teach the basics of neuro linguistic programming (NLP). You’ll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Skills You Need for Workplace Success
Original price was: $99.00.$34.99Current price is: $34.99.Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
Delivering Dynamic Virtual Presentations
Original price was: $99.00.$34.99Current price is: $34.99. -
Making Your Business Better
Original price was: $99.00.$34.99Current price is: $34.99.This course demonstrates how various factors work together to ensure a company flourishes. Students will be guided through positioning and pricing, marketing, selling, negotiating, responding to RFQs, project management, team building, productivity, and strategic planning. Other courses that may be of interest to the student are Building Your Self Esteem and Assertiveness Skills, Business Leadership, Business Ethics in the Office, Creating a Positive Work Environment, and Getting Stuff Done - Personal Development Boot Camp. -
Accounting Skills for New Supervisors
Original price was: $99.00.$34.99Current price is: $34.99.In course, you will learn the basics of accounting, including financial terms, generally accepted accounting principles, the accounting cycle, key financial reports, financial analysis tools, and budgeting. -
Working Smarter: Using Technology to Your Advantage
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered. -
Writing for the Web
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you how to design and structure web writing, create eye-catching headlines, develop user-friendly websites, add audio and video to your writing, and leverage search engine optimization to get noticed. -
English as a Second Language: A Workplace Communications Primer
Original price was: $99.00.$34.99Current price is: $34.99.This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills. -
Negotiating for Results
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing. -
Performance Management: Managing Employee Performance
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance. -
Project Planning: All You Need to Know
Original price was: $99.00.$34.99Current price is: $34.99.Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. -
Mastering The Interview
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to prepare for and participate in a job interview. We’ll share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview. -
Knowledge Management
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams’ KM Process Framework, Gamble and Blackwell’s knowledge management matrix, Botha’s process model, and Nonaka and Takeuchi’s spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well. -
Public Speaking: Speaking Under Pressure
Original price was: $99.00.$34.99Current price is: $34.99.This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation. -
The Practical Trainer
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb’s experiential learning cycle, and learning styles. You’ll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
Kickstarting Your Business with Crowdsourcing
Original price was: $99.00.$34.99Current price is: $34.99.This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business’ growth. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
