• Research Skills

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you’ll learn how to find information using the library’s Dewey Decimal System, journals, and the Internet.
  • Telemarketing: Using the Telephone as a Sales Tool

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy.
  • Conflict Resolution: Getting Along In The Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
  • Bullying in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what bullying is and what it can cost an organization. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying.
  • Becoming a Progressive Employer: Setting Trends Instead of Following Them

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will gain an understanding of what being progressive means, and then take time to truly examine this concept through activities and discussion. You will look at the process involved in going from the status quo to being progressive, along with how to develop or enhance a progressive mindset and innovative ideas. The last part of the course involves understanding the importance of a succession plan to a progressive organization.
  • Social Media and Your Business

    Original price was: $99.00.Current price is: $34.99.
  • Intrapreneurship

    Original price was: $99.00.Current price is: $34.99.
    In this course, you’ll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. You’ll also explore different ways that you can contribute to the intrapreneurial process. As well, you’ll learn how to develop, screen, sell, and implement your ideas.
  • Being a Team Player

    Original price was: $99.00.Current price is: $34.99.
    Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.
  • Workplace Health and Safety: The Supervisor’s Role and Responsibilities

    Original price was: $99.00.Current price is: $34.99.
    At the end of this course you are going to be able to understand the employer’s and supervisor’s responsibilities for workplace health and safety and you will also learn about, and understand, the three rights of workers. You will learn about Health and Safety Committees, employee orientation checklists, health and safety training for employees, and the importance of communicating health and safety information.
  • Prospecting for Leads Like a Pro

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls.
  • Effective Planning and Scheduling

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts. You will also learn how to properly estimate time, schedule resources, identify task dependencies, manage risks, communicate your schedule, and keep the schedule updated.
  • Trade Shows: Getting the Most Out of Your Trade Show Experience

    Original price was: $99.00.Current price is: $34.99.
    You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities.
  • CRM: An Introduction to Customer Relationship Management

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking.
  • Kickstarting Your Business with Crowdsourcing

    Original price was: $99.00.Current price is: $34.99.
    This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business’ growth.
  • Time Management

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to better organize yourself and your workspace for peak efficiency, understand the importance of, and the most useful techniques for, setting and achieving goals, plan and schedule your time efficiently, learn how to set priorities, discover the ingredients for good decision-making, learn what to delegate and how to delegate well, take control of things that can derail your workplace productivity, create order and get organized, and manage your workload.
  • Cannabis and the Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you are going to learn about cannabis, its effects on the individual, and the potential impact in the workplace. You will consider medical cannabis, the rights and obligations of employees and employers, and the intervention process as you deal proactively by having a comprehensive drug and alcohol policy.
  • Encouraging Sustainability and Social Responsibility in Business

    Original price was: $99.00.Current price is: $34.99.
    This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organizational governance and ethics, operating practices, human rights and labor practices, environmental awareness and sustainability, consumer issues, and community involvement.
  • Project Management Fundamentals

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what a project is and what a project manager does. You will also learn about the life cycle of a project. In particular, you will focus on the conceptual phase of project management, where you identify, prioritize, and scope a project idea.
  • Making Training Stick

    Original price was: $99.00.Current price is: $34.99.
    In this course, you’ll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques.
  • Developing a High Reliability Organization

    Original price was: $99.00.Current price is: $34.99.
    You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.
  • Advanced Writing Skills

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing.
  • Workplace Violence: How to Manage Anger and Violence in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
  • Building an Online Business

    Original price was: $99.00.Current price is: $34.99.
    This course will lead you from your idea to your online business. It will take a look at important components such as business plans and marketing while touching upon payments, online marketplaces, and much more. With those topics covered you will have the skills to become an online entrepreneur.
  • Crisis Management

    Original price was: $99.00.Current price is: $34.99.
    To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.
  • Building a Brand on Social Media

    Original price was: $99.00.Current price is: $34.99.
    In this course you will look at various social media platforms and how they can be melded into your business to promote your brand. Along the way you will learn how to decide who your audience is, how to handle negative feedback as well as how to develop a complete social media plan.
  • Basic Business Management: Boot Camp for Business Owners

    Original price was: $99.00.Current price is: $34.99.
    This course will give you all the skills that you need as a new business owner. You’ll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. You’ll also learn the basics of leadership and tips for taking your business to the next level.
  • Business Etiquette: Gaining That Extra Edge

    Original price was: $99.00.Current price is: $34.99.
    In this course, you’ll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you’ll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail.
  • Training with Visual Storytelling

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. We’ll cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, you’ll be ready to create engaging, compelling training sessions that inspire your students.
  • Working Smarter: Using Technology to Your Advantage

    Original price was: $99.00.Current price is: $34.99.
    In this course, you’ll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered.
  • Women and Leadership: Owning Your Strengths and Skills

    Original price was: $99.00.Current price is: $34.99.
    At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan.
  • Skills for the New Employee

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to: Understand the importance of professional presence on the job, Understand the importance of a positive attitude Understand the role of stress reduction in nurturing a positive attitude and appreciate various methods of stress reduction, Determine your own level of assertiveness and understand and improve your assertiveness, Learn how to self-manage to become more effective and efficient, Learn the importance of working as a team member, Improve your communications skills, including listening, questioning and non-verbal communication, and Learn how to set goals and create a personal action plan.
  • Employee Dispute Resolution: Mediation through Peer Review

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision.
  • Conducting Effective Performance Reviews

    Original price was: $99.00.Current price is: $34.99.
    This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance.
  • GDPR Readiness: Getting the Message Out

    Original price was: $99.00.Current price is: $34.99.
    In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture,about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form.
  • Using Activities to Make Training Fun

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions.
  • Generation Gap: Closing the Gap in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap.