• Mastering The Interview

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to prepare for and participate in a job interview. We’ll share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview.
  • English as a Second Language: A Workplace Communications Primer

    Original price was: $99.00.Current price is: $34.99.
    This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.
  • Encouraging Sustainability and Social Responsibility in Business

    Original price was: $99.00.Current price is: $34.99.
    This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organizational governance and ethics, operating practices, human rights and labor practices, environmental awareness and sustainability, consumer issues, and community involvement.
  • Fostering Innovation

    Original price was: $99.00.Current price is: $34.99.
    At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company.
  • The Minute Taker’s Workshop

    Original price was: $99.00.Current price is: $34.99.
    You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.
  • Cybersecurity 1: Fundamentals for Employees

    Original price was: $99.00.Current price is: $34.99.
    Starting with an understanding of the history and the current state of cyberattacks in terms of quantity and cost to business this course has the participant explore the various forms of cybercrime so they know how to recognize and defend against them at a company and an individual level. Further it explores the role of information obtained on social media platforms in these attacks and allows so the participant to understand what they should and should not be putting on these platforms. This ends with participants creating their own Personal Cybersecurity Plan.
  • Coaching and Mentoring

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
  • Global Business Strategies

    Original price was: $99.00.Current price is: $34.99.
    This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our “Entrepreneurship 101” and “Basic Business Management” programs before taking this course.
  • Building a Brand on Social Media

    Original price was: $99.00.Current price is: $34.99.
    In this course you will look at various social media platforms and how they can be melded into your business to promote your brand. Along the way you will learn how to decide who your audience is, how to handle negative feedback as well as how to develop a complete social media plan.
  • Tough Topics: Talking to Employees about Personal Hygiene

    Original price was: $99.00.Current price is: $34.99.
    This course has two major themes. First, we’ll give you a customizable framework for having tough conversations. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath.
  • Anger Management: Understanding Anger

    Original price was: $99.00.Current price is: $34.99.
    This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies.
  • Managing Pressure and Maintaining Balance

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
  • Managing the Virtual Workplace

    Original price was: $99.00.Current price is: $34.99.
    This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers.
  • Human Resources Training: HR for the Non-HR Manager

    Original price was: $99.00.Current price is: $34.99.
    This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues.
  • Project Management Training: Understanding Project Management

    Original price was: $99.00.Current price is: $34.99.
    This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation.
  • Knowledge Management

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams’ KM Process Framework, Gamble and Blackwell’s knowledge management matrix, Botha’s process model, and Nonaka and Takeuchi’s spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.
  • Becoming a Progressive Employer: Setting Trends Instead of Following Them

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will gain an understanding of what being progressive means, and then take time to truly examine this concept through activities and discussion. You will look at the process involved in going from the status quo to being progressive, along with how to develop or enhance a progressive mindset and innovative ideas. The last part of the course involves understanding the importance of a succession plan to a progressive organization.
  • Giving Effective Feedback

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.
  • Telemarketing: Using the Telephone as a Sales Tool

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy.
  • Personal Brand: Maximizing Personal Impact

    Original price was: $99.00.Current price is: $34.99.
    In this course, you’ll learn what a brand is and how you can leverage it to make a personal impact. You’ll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). You’ll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public.
  • Continuous Improvement with Lean

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify – Plan – Execute – Review cycle, and wraps up with an in-depth case study to help you practice what you have learned.
  • E-Commerce Management

    Original price was: $99.00.Current price is: $34.99.
    This course will give you the skills to develop, design, test and successfully run your e-commerce business. It looks at important components such as business plans and marketing while touching upon payment methods, software solutions, security and fraud awareness, and much more. With those topics covered you will have the skills to take your e-commerce business to the next level.
  • Conducting Effective Performance Reviews

    Original price was: $99.00.Current price is: $34.99.
    This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance.
  • Branding: Creating and Managing Your Corporate Brand

    Original price was: $99.00.Current price is: $34.99.
    This course will get you started on the road to creating a perfect brand. You’ll learn how to develop a visual identity from start to finish, the basics of graphic design, and how to keep your brand energized and alive.
  • Conversational Leadership

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.
  • Negotiating for Results

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing.
  • Workplace Violence: How to Manage Anger and Violence in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
  • Workplace Harassment: What It Is and What to Do About It

    Original price was: $99.00.Current price is: $34.99.
    After completing this course, you will be able to identify acceptable and unacceptable behavior in the workplace, apply the benefits of harassment training, define the various types of harassment, assist in the creation of a harassment policy, understand ways to prevent and protect yourself from harassment, know what to do if you are the target of harassment or are accused of harassment, understand the complaint process, and how to help your workplace adjust after a harassment incident.
  • Facilitation Skills

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to distinguish facilitation from instruction and training, to indentify the competencies linked to effective small group facilitation, how to understand the difference between content and process, how to identify the stages of team development and ways to help teams through each stage and, how to use common process tools to make meetings easier and more productive
  • Self-Leadership

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.
  • Identifying and Combatting Fake News

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course you will be able to: define ‘fake news’, recognize the difference between ‘fake news’ and objective reporting, understand the impacts of ‘fake news’ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within ‘fake news’ , and create your own ‘fake news’ action plan.
  • Conference and Event Management

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to: Plan a complete corporate event, including an agenda, budget, and goals, Keep your event on budget, Select an appropriate venue, Design a promotional plan, Determine whether partners, sponsors, and volunteers can help to make your event unforgettable, Select speakers and a master of ceremonies to add impact to your event, Engage your event participants, and Evaluate the process once it is all wrapped up.
  • Inventory Management: The Nuts and Bolts

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are.
  • Communications for Small Business Owners

    Original price was: $99.00.Current price is: $34.99.
    If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.
  • Managing Across Cultures

    Original price was: $99.00.Current price is: $34.99.
    During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool.
  • Business Process Management

    Original price was: $99.00.Current price is: $34.99.
    To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.