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Managing Customer Service
Original price was: $99.00.$34.99Current price is: $34.99. -
Critical Thinking
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you’ll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you’ll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered. -
Conversational Leadership
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace. -
Building Better Teams
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts ,identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting. -
Advanced Writing Skills
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing. -
Team Building: Developing High Performance Teams
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensen’s five stages of team development, and Glenn Parker’s 12 characteristics of effective teams to develop high-performance teams. You will also complete the Velsoft team player type assessment to help you identify how you behave in a team and how you can connect with others. -
Getting Your Job Search Started
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job. -
Balanced Scorecard Basics
Original price was: $99.00.$34.99Current price is: $34.99.At the end of this course, you will be able to: Define what the balanced scorecard is, Identify the benefits of the scorecard, Create a vision statement for the balanced scorecard, Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, Determine if the balanced scorecard is right for your organization, Describe the key elements of the balanced scorecard process, Identify a strategy map, tactical action plan, and balanced scorecard, Identify the components of supporting balanced scorecard plans, Understand what processes you will need to support the balanced scorecard, and Identify the members of different balanced scorecard teams. -
Introduction to Neuro Linguistic Programming
Original price was: $99.00.$34.99Current price is: $34.99.This introductory course will teach the basics of neuro linguistic programming (NLP). You’ll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language. -
Creating a Dynamite Job Portfolio
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you’ll learn about the different aspects of your job package, including your resume, cover letter, and job portfolio. You’ll also receive a plan that will get you to a job in 60 days, techniques for writing thank-you notes, and tips for choosing your references. -
Using Activities to Make Training Fun
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions. -
How to Become a Leader with Integrity
Original price was: $99.00.$34.99Current price is: $34.99.At the end of this workshop, you will be able to: Understand why integrity makes a powerful, lasting impact, Recognize and use the four ‘I’s of transformational leadership, Practice better self-leadership, Measure and develop your authenticity and transformational leadership, Develop charismatic behaviors and improve your skills of persuasion, and Learn how to transform others. -
Making Training Stick
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you’ll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques. -
Writing for the Web
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you how to design and structure web writing, create eye-catching headlines, develop user-friendly websites, add audio and video to your writing, and leverage search engine optimization to get noticed. -
Building Relationships for Success in Sales
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network. -
Communications for Small Business Owners
Original price was: $99.00.$34.99Current price is: $34.99.If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components. -
NLP Tools for Real Life
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis. -
Stress Management
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you some different ways to look at stress, ways to take care of yourself to reduce the stress that you feel, and coping techniques. You will also learn some time management and organizational tips to help you work smarter. -
Vendor Management Essentials
Original price was: $99.00.$34.99Current price is: $34.99.This course will take you through a Vendor Management process including outlining a Vendor Policy Document, developing Vendor Key Performance Indicators, assessing of potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, form and auditing. -
Critical Elements of Customer Service
Original price was: $99.00.$34.99Current price is: $34.99.This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Project Planning: All You Need to Know
Original price was: $99.00.$34.99Current price is: $34.99.Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets. -
Advanced Project Management
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members. -
Effective Planning and Scheduling
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts. You will also learn how to properly estimate time, schedule resources, identify task dependencies, manage risks, communicate your schedule, and keep the schedule updated. -
Creating Winning Proposals
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to locate potential funders and how to match funders’ interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders. -
Leadership Skills for Supervisors
Original price was: $99.00.$34.99Current price is: $34.99.Upon completion of the Leadership Skills for Supervisors course, you should be familiar with methods for prioritizing, planning and managing your time, you should be able to identify your primary leadership style and other styles, you should be aware of ways to meet the needs of employees through communication and coaching, and how to manage conflict. -
Building a Consulting Business
Original price was: $99.00.$34.99Current price is: $34.99.This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider. -
Fostering Innovation
Original price was: $99.00.$34.99Current price is: $34.99.At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company. -
Six Sigma: Entering the Dojo
Original price was: $99.00.$34.99Current price is: $34.99.Once you complete Six Sigma: Entering the Dojo your skills in this practical area of business improvement will be prepped and practiced enough to apply them in the real world. You are going to learn about the basics of Six Sigma and about various improvement tools. You will follow that up with a look at management tools for generating ideas. A look at continuous improvement is next on the agenda and the course concludes with a consideration of customer relationships. -
Inventory Management: The Nuts and Bolts
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn about all aspects of inventory management, including common terms, the inventory cycle, how to maintain inventory accuracy, and what some of the latest trends are. -
Growth Hacking
Original price was: $99.00.$34.99Current price is: $34.99.In this one-day course, you will learn how to: identify the growth hacking mindset, recognize the differences between growth hacking and marketing, identify the customer need your business can fill, create and implement product placement and services to fit the need, learn and practice techniques of growth hacking, review and practice growth marketing strategies, identify the essentials of conversion and optimization, and create your own growth hacking plan. -
Advanced Skills for the Practical Trainer
Original price was: $99.00.$34.99Current price is: $34.99.To begin, you will explore the trainer’s role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. -
Collaboration
Original price was: $99.00.$34.99Current price is: $34.99.After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork. -
Training with Visual Storytelling
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. We’ll cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, you’ll be ready to create engaging, compelling training sessions that inspire your students. -
Writing a Business Plan
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms. -
10-Minute Presentations
Original price was: $99.00.$34.99Current price is: $34.99.At the end of this workshop, you will be able to know and use essentials of a good presentation, choose platforms that enhance your message and reach, set goals and timelines for your presentation, create engaging narrative from outline through final draft, edit and polish your presentation, offer and receive peer review and, develop best practices for future presentations. -
Self-Leadership
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.
