• Developing a Training Needs Analysis

    Original price was: $99.00.Current price is: $34.99.
    This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
  • Employee Recognition: Appreciating Your Workforce

    Original price was: $99.00.Current price is: $34.99.
    Here you are going to learn just what an employee recognition program is all about. You’re going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office.
  • GDPR Readiness: Getting the Message Out

    Original price was: $99.00.Current price is: $34.99.
    In this one-day course, you will learn: about internal communication methods, about privacy training, and promoting a good privacy culture,about the elements of a good customer privacy policy, how to write and design a cookie banner disclaimer for your website, and how to design a privacy-compliant web form.
  • Creative Thinking and Innovation

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing).
  • Communications for Small Business Owners

    Original price was: $99.00.Current price is: $34.99.
    If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.
  • An Environmental Audit Primer

    Original price was: $99.00.Current price is: $34.99.
    This course will give you the tools to conduct an internal environmental audit at your workplace. You will learn of the different types of audits and about auditors and the basic steps of an audit. This course will also teach you the essential aspects of an audit checklist and how to develop a checklist based on Environmental Management System procedures. You will also explore noncompliances, corrective actions and an audit closing meeting.
  • Honing and Delivering Your Message

    Original price was: $99.00.Current price is: $34.99.
    Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course.
  • Business Succession Planning: Developing and Maintaining a Succession Plan

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results.
  • Coaching and Mentoring

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).
  • English as a Second Language: A Workplace Communications Primer

    Original price was: $99.00.Current price is: $34.99.
    This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.
  • Conducting Effective Performance Reviews

    Original price was: $99.00.Current price is: $34.99.
    This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance.
  • Influence and Persuasion

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.
  • Public Speaking: Presentation Survival School

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to establish rapport with your audience, implement techniques to reduce nervousness and fear, understand your strengths as a presenter and how to appeal to different types of people, recognize how visual aids can create impact and attention, develop techniques to create a professional presence, learn some different ways to prepare and organize information, and prepare, practice, and deliver a short presentation.
  • Human Resources Training: HR for the Non-HR Manager

    Original price was: $99.00.Current price is: $34.99.
    This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues.
  • Workplace Violence: How to Manage Anger and Violence in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
  • Developing a Lunch and Learn Program

    Original price was: $99.00.Current price is: $34.99.
    This course will give you the skills to develop a successful workplace Lunch and Learn Program. You begin by looking at exactly what a Lunch and Learn truly is and why to have one. Next the course guides you through the underpinnings of a Lunch and Learn and then into how to administer the program. You will get the chance to develop your own short program and wrap up the course by evaluating it.
  • Creating Winning Webinars: Getting Your Message Out

    Original price was: $99.00.Current price is: $34.99.
    This course is going to teach you to understand what webinars are and why they are important. You will also learn best practices for implementation and development of webinars. You are going to learn the appropriate structure and platform for your webinar and also how to outline a webinar.
  • Global Business Strategies

    Original price was: $99.00.Current price is: $34.99.
    This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our “Entrepreneurship 101” and “Basic Business Management” programs before taking this course.
  • Developing Your Training Program

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to: Describe the essential elements of a training program, apply different methodologies to program design, demonstrate skills in preparation, research, and delivery of strong content, explain an instructional model, and create a training program proposal.
  • Basic Internet Marketing

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more.
  • Tough Topics: Talking to Employees about Personal Hygiene

    Original price was: $99.00.Current price is: $34.99.
    This course has two major themes. First, we’ll give you a customizable framework for having tough conversations. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath.
  • Encouraging Sustainability and Social Responsibility in Business

    Original price was: $99.00.Current price is: $34.99.
    This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organizational governance and ethics, operating practices, human rights and labor practices, environmental awareness and sustainability, consumer issues, and community involvement.
  • Critical Elements of Customer Service

    Original price was: $99.00.Current price is: $34.99.
    This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
  • How to Become a Leader with Integrity

    Original price was: $99.00.Current price is: $34.99.
    At the end of this workshop, you will be able to: Understand why integrity makes a powerful, lasting impact, Recognize and use the four ‘I’s of transformational leadership, Practice better self-leadership, Measure and develop your authenticity and transformational leadership, Develop charismatic behaviors and improve your skills of persuasion, and Learn how to transform others.
  • Transgender Employees: Creating an Inclusive Work Community

    Original price was: $99.00.Current price is: $34.99.
    In this course, you are going to learn about the importance and elements of safe inclusive workspaces for transgendered persons – those identifying as one gender but born into the body of the opposing gender. You will consider terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgendered employees and increase the comfort level and productivity off all in your organization.
  • Getting Your Job Search Started

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to manage change, identify your values and skills, consider your vocation, find jobs, network, and set goals. Then, you should be ready to start the search for your dream job.
  • Design Thinking: An Introduction

    Original price was: $99.00.Current price is: $34.99.
    This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process.
  • Bullying in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what bullying is and what it can cost an organization. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying.
  • Conflict Resolution: Getting Along In The Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
  • Creating a Positive Work Environment

    Original price was: $99.00.Current price is: $34.99.
    Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.
  • Selling Smarter

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn why consultative and customer-focused selling are so important. You’ll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients.
  • Introduction to Neuro Linguistic Programming

    Original price was: $99.00.Current price is: $34.99.
    This introductory course will teach the basics of neuro linguistic programming (NLP). You’ll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language.
  • Mastering The Interview

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to prepare for and participate in a job interview. We’ll share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview.
  • Creating Winning Proposals

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to locate potential funders and how to match funders’ interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders.
  • Anger Management: Understanding Anger

    Original price was: $99.00.Current price is: $34.99.
    This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies.
  • Digital Citizenship: Conducting Yourself in a Digital World

    Original price was: $99.00.Current price is: $34.99.
    You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles.