• Dynamite Sales Presentations

    Original price was: $99.00.Current price is: $34.99.
  • Creating Successful Staff Retreats

    Original price was: $99.00.Current price is: $34.99.
    In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesn’t stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities aren’t, you need to evaluate how things went so you will learn how to create an evaluation and follow up.
  • Problem Solving and Decision Making

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.
  • Measuring Training Results

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.
  • Workplace Violence: How to Manage Anger and Violence in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
  • Communications for Small Business Owners

    Original price was: $99.00.Current price is: $34.99.
    If you are new to the communications highway, this course will provide the foundation for future development. If your company has some communications expertise, this course will help you strengthen and polish your essential components.
  • English as a Second Language: A Workplace Communications Primer

    Original price was: $99.00.Current price is: $34.99.
    This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.
  • The Minute Taker’s Workshop

    Original price was: $99.00.Current price is: $34.99.
    You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.
  • Creating a Positive Work Environment

    Original price was: $99.00.Current price is: $34.99.
    Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.
  • Marketing for Small Businesses

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you how marketing is different for small businesses, elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five P’s, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business.
  • Purchasing and Procurement Basics

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn the basics of purchasing and procurement. You’ll receive an introduction to the supply chain, the purchasing cycle, and basic purchasing tools. You’ll also learn about the competitive bidding process, how to manage supplier performance, risk management techniques, and ways to build relationships.
  • Human Resources Training: HR for the Non-HR Manager

    Original price was: $99.00.Current price is: $34.99.
    This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues.
  • Orientation Handbook: Getting Employees Off to a Good Start

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs.
  • 10-Minute Presentations

    Original price was: $99.00.Current price is: $34.99.
    At the end of this workshop, you will be able to know and use essentials of a good presentation, choose platforms that enhance your message and reach, set goals and timelines for your presentation, create engaging narrative from outline through final draft, edit and polish your presentation, offer and receive peer review and, develop best practices for future presentations.
  • Corrective Action

    Original price was: $99.00.Current price is: $34.99.
    This course covers all the essential elements of corrective and preventive action, from identifying problems from customer complaints and internal audits and determining their significance through root cause analysis, to measuring the effectiveness of the action.
  • Appreciative Inquiry

    Original price was: $99.00.Current price is: $34.99.
    In this course you will learn about the appreciative inquiry process. To begin, you’ll explore its fundamental principles and the 4-D model. You’ll also get a hands-on look at the appreciative inquiry interview guide and start considering how this powerful tool could make a difference in your organization.
  • Developing a High Reliability Organization

    Original price was: $99.00.Current price is: $34.99.
    You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.
  • Critical Thinking

    Original price was: $99.00.Current price is: $34.99.
    In this course, you’ll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you’ll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered.
  • Creativity In The Workplace

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to, define creativity, identify the characteristics of a creative person, develop your creativity, understand the importance of creativity in the workplace, identify the benefits of creativity in the workplace, examine creative corporate cultures, foster creativity in the workplace, and apply brainstorming techniques.
  • Fundamentals of Writing

    Original price was: $99.00.Current price is: $34.99.
    Specific learning objectives include: how to write clearly, concisely, completely, and correctly; how to make sure words agree; how to recognize and use active voice; how to write proper sentences; how to use practical and inclusive language; how to use different punctuation marks; and, how to revise and proofread.
  • E-Commerce Management

    Original price was: $99.00.Current price is: $34.99.
    This course will give you the skills to develop, design, test and successfully run your e-commerce business. It looks at important components such as business plans and marketing while touching upon payment methods, software solutions, security and fraud awareness, and much more. With those topics covered you will have the skills to take your e-commerce business to the next level.
  • Global Business Strategies

    Original price was: $99.00.Current price is: $34.99.
    This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our “Entrepreneurship 101” and “Basic Business Management” programs before taking this course.
  • Identifying and Combatting Fake News

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course you will be able to: define ‘fake news’, recognize the difference between ‘fake news’ and objective reporting, understand the impacts of ‘fake news’ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within ‘fake news’ , and create your own ‘fake news’ action plan.
  • Workplace Harassment: What It Is and What to Do About It

    Original price was: $99.00.Current price is: $34.99.
    After completing this course, you will be able to identify acceptable and unacceptable behavior in the workplace, apply the benefits of harassment training, define the various types of harassment, assist in the creation of a harassment policy, understand ways to prevent and protect yourself from harassment, know what to do if you are the target of harassment or are accused of harassment, understand the complaint process, and how to help your workplace adjust after a harassment incident.
  • Developing Your Training Program

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to: Describe the essential elements of a training program, apply different methodologies to program design, demonstrate skills in preparation, research, and delivery of strong content, explain an instructional model, and create a training program proposal.
  • Balanced Scorecard Basics

    Original price was: $99.00.Current price is: $34.99.
    At the end of this course, you will be able to: Define what the balanced scorecard is, Identify the benefits of the scorecard, Create a vision statement for the balanced scorecard, Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, Determine if the balanced scorecard is right for your organization, Describe the key elements of the balanced scorecard process, Identify a strategy map, tactical action plan, and balanced scorecard, Identify the components of supporting balanced scorecard plans, Understand what processes you will need to support the balanced scorecard, and Identify the members of different balanced scorecard teams.
  • Kickstarting Your Business with Crowdsourcing

    Original price was: $99.00.Current price is: $34.99.
    This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business’ growth.
  • Beyond Workplace Politics: Using Social and Emotional Competencies

    Original price was: $99.00.Current price is: $34.99.
    Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.
  • Collaboration

    Original price was: $99.00.Current price is: $34.99.
    After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.
  • Mobbing in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    After this course, you will be able to identify mobbing and how it differs from individual bullying, know why and how it occurs, know how it impacts the person targeted and the organization, know what actions to take if you are being mobbed, know how to avoid targeting someone, and know what action to take as an organization to stop mobbing before it starts
  • Conference and Event Management

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to: Plan a complete corporate event, including an agenda, budget, and goals, Keep your event on budget, Select an appropriate venue, Design a promotional plan, Determine whether partners, sponsors, and volunteers can help to make your event unforgettable, Select speakers and a master of ceremonies to add impact to your event, Engage your event participants, and Evaluate the process once it is all wrapped up.
  • Developing a Training Needs Analysis

    Original price was: $99.00.Current price is: $34.99.
    This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
  • Social Media and Your Business

    Original price was: $99.00.Current price is: $34.99.
  • Call Center Training: Sales and Customer Service Training for Call Center Agents

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying “no,” giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
  • Building a Consulting Business

    Original price was: $99.00.Current price is: $34.99.
    This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider.
  • Women and Leadership: Owning Your Strengths and Skills

    Original price was: $99.00.Current price is: $34.99.
    At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan.