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Managing Difficult Conversations
Original price was: $99.00.$34.99Current price is: $34.99.This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively. -
Intermediate Project Management
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes. -
Advanced Skills for the Practical Trainer
Original price was: $99.00.$34.99Current price is: $34.99.To begin, you will explore the trainer’s role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered. -
Diversity, Equity, and Inclusion
Original price was: $99.00.$34.99Current price is: $34.99.At the end of this workshop, you will: understand the importance of diversity, equity, and inclusion for workspaces; be able to describe and analyze key issues of diversity, equity and inclusion in one’s work environments and community; grasp the power of diversity as a tool for creativity, and productive collaboration in the workspace; have the opportunity to share elements of one’s culture with others; and learn that norms and practices one thinks are universal may be culturally dependent. -
Motivation Training: Motivating Your Workforce
Original price was: $99.00.$34.99Current price is: $34.99.To start this course, you will learn about some basic motivation theories. You will also learn about setting goals, identifying values, and ways to create a motivational climate. -
Active Listening
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Business Process Management
Original price was: $99.00.$34.99Current price is: $34.99.To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered. -
How to Become a Leader with Integrity
Original price was: $99.00.$34.99Current price is: $34.99.At the end of this workshop, you will be able to: Understand why integrity makes a powerful, lasting impact, Recognize and use the four ‘I’s of transformational leadership, Practice better self-leadership, Measure and develop your authenticity and transformational leadership, Develop charismatic behaviors and improve your skills of persuasion, and Learn how to transform others. -
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Social Selling for Small Businesses
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn about the attributes of social selling, you will learn how to explore social selling can generate business leads, how to apply social selling strategies of relevance in social media. You will also develop an understanding of the power of leveraging different platforms and how to measure results. -
Delivering Dynamic Virtual Presentations
Original price was: $99.00.$34.99Current price is: $34.99. -
Lean Process Improvement
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods. -
Human Resources Training: HR for the Non-HR Manager
Original price was: $99.00.$34.99Current price is: $34.99.This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues. -
Hiring for Success: Behavioral Interviewing Techniques
Original price was: $99.00.$34.99Current price is: $34.99.This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them. -
Conducting Effective Performance Reviews
Original price was: $99.00.$34.99Current price is: $34.99.This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance. -
Basic Internet Marketing
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more. -
Survival Skills for the New Trainer
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will be able to: Understand the essential background for trainers to have, Explore how being genuine enhances training, Identify the elements of good questions, Understand how to apply listening skills, Develop rapport-building strategies, Recognize key skills in a trainer’s toolbox and identify skill areas for development. -
Networking for Success
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to identify opportunities, create a positive first impression, develop a memorable intro, start conversations, shake hands well, handle business cards, manage sticky situations, follow up with others, and organize your network. You’ll also learn how to network in online spaces, such as LinkedIn, Twitter, and Facebook. -
Business Succession Planning: Developing and Maintaining a Succession Plan
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. -
Transgender Employees: Creating an Inclusive Work Community
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you are going to learn about the importance and elements of safe inclusive workspaces for transgendered persons – those identifying as one gender but born into the body of the opposing gender. You will consider terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgendered employees and increase the comfort level and productivity off all in your organization. -
Growth Hacking
Original price was: $99.00.$34.99Current price is: $34.99.In this one-day course, you will learn how to: identify the growth hacking mindset, recognize the differences between growth hacking and marketing, identify the customer need your business can fill, create and implement product placement and services to fit the need, learn and practice techniques of growth hacking, review and practice growth marketing strategies, identify the essentials of conversion and optimization, and create your own growth hacking plan. -
Fostering Innovation
Original price was: $99.00.$34.99Current price is: $34.99.At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company. -
Stress Management
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you some different ways to look at stress, ways to take care of yourself to reduce the stress that you feel, and coping techniques. You will also learn some time management and organizational tips to help you work smarter. -
Creative Thinking and Innovation
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing). -
Overcoming Objections to Nail the Sale
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well. -
The Practical Trainer
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb’s experiential learning cycle, and learning styles. You’ll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants. -
Managing Pressure and Maintaining Balance
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. -
The ABC’s Of Supervising Others
Original price was: $99.00.$34.99Current price is: $34.99.This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility. -
Knowledge Management
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams’ KM Process Framework, Gamble and Blackwell’s knowledge management matrix, Botha’s process model, and Nonaka and Takeuchi’s spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well. -
Measuring Training Results
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment. -
Developing a Lunch and Learn Program
Original price was: $99.00.$34.99Current price is: $34.99.This course will give you the skills to develop a successful workplace Lunch and Learn Program. You begin by looking at exactly what a Lunch and Learn truly is and why to have one. Next the course guides you through the underpinnings of a Lunch and Learn and then into how to administer the program. You will get the chance to develop your own short program and wrap up the course by evaluating it. -
Creating a Google AdWords Campaign
Original price was: $99.00.$34.99Current price is: $34.99.In this one-day course, you will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success. -
Employee Accountability
Original price was: $99.00.$34.99Current price is: $34.99.You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you’ll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered. -
Developing a Training Needs Analysis
Original price was: $99.00.$34.99Current price is: $34.99.This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action. -
Developing an eLearning Course
Original price was: $99.00.$34.99Current price is: $34.99.This course will ensure that training personnel have the skills to develop eLearning courses. It starts by outlining the common elements of common instructional design models and summarizing the common elements of eLearning development. Then each element is explored and practiced to gain practical skills in eLearning development. This includes creating an organizational needs assessment; writing measurable learning objectives; determining assessment types; creating a rubric for an eLearning assignments; using Universal Design for Learning, supporting LGBTQ2+ learners, accessibility standards, and media standards; establishing eLearning activities; creating a storyboard; choosing an eLearning authoring tool and LMS; and evaluating at each level of Kirkpatrick’s Levels of Evaluation, including determining return on expectation for impact evaluation. -
Goal Setting
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will be able to: Identify what is important to you in your life, Use goal setting activities and appropriate language to articulate what you want in your life, Explain what your dreams and goals are for both the short and long term, Use motivating techniques to help you reach your goals, Understand how to deal with setbacks.
