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Telemarketing: Using the Telephone as a Sales Tool
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy. -
Employee Dispute Resolution: Mediation through Peer Review
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn about the peer review process, which includes a statement being filed, gathering evidence, creating the peer review panel, conducting the peer review hearing, and making a decision. -
Design Thinking: An Introduction
Original price was: $99.00.$34.99Current price is: $34.99.This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process. -
Onboarding: The Essential Rules for a Successful Onboarding Program
Original price was: $99.00.$34.99Current price is: $34.99.This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program. -
Problem Solving and Decision Making
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions. -
Using Activities to Make Training Fun
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will explore different types of games, including icebreakers, energizers, simulations, and case studies. You will also learn how to get buy-in, deal with reluctant participants, troubleshoot games, and create your own games. To top things off, we will give you four activities that you can customize and re-use in your own training sessions. -
Mastering The Interview
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to prepare for and participate in a job interview. We’ll share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview. -
Safety in the Workplace
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will be able to: Understand the difference between a safety program and a safety culture, Use resources to help you understand the regulations in your area, Launch a safety committee, Identify hazards and reduce them, Apply hiring measures that can improve safety, Explain what a safety training program will involve, Identify groups particularly at risk for injury and know how to protect them, Help your organization write, implement, and review a safety plan, Respond to incidents and near misses, Understand the basics of accident investigation and documentation. -
Marketing and Sales
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your company’s image, and build your bottom line. -
Vendor Management Essentials
Original price was: $99.00.$34.99Current price is: $34.99.This course will take you through a Vendor Management process including outlining a Vendor Policy Document, developing Vendor Key Performance Indicators, assessing of potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, form and auditing. -
Global Business Strategies
Original price was: $99.00.$34.99Current price is: $34.99.This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our “Entrepreneurship 101” and “Basic Business Management” programs before taking this course. -
Managing Customer Service
Original price was: $99.00.$34.99Current price is: $34.99. -
Social Selling for Small Businesses
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn about the attributes of social selling, you will learn how to explore social selling can generate business leads, how to apply social selling strategies of relevance in social media. You will also develop an understanding of the power of leveraging different platforms and how to measure results. -
Cannabis and the Workplace
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you are going to learn about cannabis, its effects on the individual, and the potential impact in the workplace. You will consider medical cannabis, the rights and obligations of employees and employers, and the intervention process as you deal proactively by having a comprehensive drug and alcohol policy. -
Building a Brand on Social Media
Original price was: $99.00.$34.99Current price is: $34.99.In this course you will look at various social media platforms and how they can be melded into your business to promote your brand. Along the way you will learn how to decide who your audience is, how to handle negative feedback as well as how to develop a complete social media plan. -
Trade Shows: Getting the Most Out of Your Trade Show Experience
Original price was: $99.00.$34.99Current price is: $34.99.You are going to learn about people who attend trade shows and how to interact with them. You are also going to learn about the importance of pre-show promotion and then follow up afterwards. These topics will be explored in great depth as they get broken down into areas such as creating good opening lines and good conversations, targeted promotional giveaways, booth behavior, and prospecting activities. -
Managing Pressure and Maintaining Balance
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. -
Emotional Intelligence
Original price was: $99.00.$34.99Current price is: $34.99.This course will introduce you to the history of emotional intelligence and what it’s all about. You’ll explore the most popular theories, including the EI blueprint, Martin Seligman’s ABC’s of optimism, the VALUE and SOLER techniques, Ekman’s seven basic emotions, and Plutchik’s wheel. You’ll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Women and Leadership: Owning Your Strengths and Skills
Original price was: $99.00.$34.99Current price is: $34.99.At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan. -
Conflict Resolution: Getting Along In The Workplace
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language. -
Survival Skills for the New Trainer
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will be able to: Understand the essential background for trainers to have, Explore how being genuine enhances training, Identify the elements of good questions, Understand how to apply listening skills, Develop rapport-building strategies, Recognize key skills in a trainer’s toolbox and identify skill areas for development. -
Orientation Handbook: Getting Employees Off to a Good Start
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs. -
Effective Planning and Scheduling
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts. You will also learn how to properly estimate time, schedule resources, identify task dependencies, manage risks, communicate your schedule, and keep the schedule updated. -
Identifying and Combatting Fake News
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course you will be able to: define ‘fake news’, recognize the difference between ‘fake news’ and objective reporting, understand the impacts of ‘fake news’ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within ‘fake news’ , and create your own ‘fake news’ action plan. -
Active Listening
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks. -
Budgets and Managing Money
Original price was: $99.00.$34.99Current price is: $34.99.To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organization). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities. -
Dynamite Sales Presentations
Original price was: $99.00.$34.99Current price is: $34.99. -
Process Improvement with Gap Analysis
Original price was: $99.00.$34.99Current price is: $34.99.You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation. -
Developing Your Executive Presence
Original price was: $99.00.$34.99Current price is: $34.99.This course is going to provide you with the boost you might need to get the most out of your inter-personal skills as you develop yourself into an executive with presence that will be the marvel of your coworkers and others you meet. It will help you consider the first impressions you make on others, your interpersonal skills, your speaking and listening skills, plus sharpens your leadership skills. -
Becoming a Better Learner
Original price was: $99.00.$34.99Current price is: $34.99.After you complete this course, you will be able to understand what it means to learn and become a life-long learner, know what a mindset for learning looks like and how to adopt one, set realistic goals, understand what your network is and why expanding it is important, know how to ask questions and why that is important, become accountable for your goals and take responsibility, and know how to accelerate your learning. -
Dealing With Difficult People
Original price was: $99.00.$34.99Current price is: $34.99.Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations. -
Building a Consulting Business
Original price was: $99.00.$34.99Current price is: $34.99.This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider. -
Basic Internet Marketing
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more. -
Prospecting for Leads Like a Pro
Original price was: $99.00.$34.99Current price is: $34.99.This course will teach you how to identify your target market, use a prospect dashboard, and set goals. You will also learn how to find prospects through networking, trade shows, lost accounts, and cold calls. -
Writing Reports and Proposals
Original price was: $99.00.$34.99Current price is: $34.99.To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. You’ll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material. -
Creating Winning Proposals
Original price was: $99.00.$34.99Current price is: $34.99.In this course, you will learn how to locate potential funders and how to match funders’ interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders.
