• Appreciative Inquiry

    Original price was: $99.00.Current price is: $34.99.
    In this course you will learn about the appreciative inquiry process. To begin, you’ll explore its fundamental principles and the 4-D model. You’ll also get a hands-on look at the appreciative inquiry interview guide and start considering how this powerful tool could make a difference in your organization.
  • Active Listening

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.
  • Giving Effective Feedback

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. You’ll also learn some tips for receiving feedback.
  • Workplace Violence: How to Manage Anger and Violence in the Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
  • Advanced Skills for the Practical Trainer

    Original price was: $99.00.Current price is: $34.99.
    To begin, you will explore the trainer’s role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered.
  • Conflict Resolution: Getting Along In The Workplace

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
  • Working with the Media: Creating a Positive Working Relationship

    Original price was: $99.00.Current price is: $34.99.
    You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you’re going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.
  • Mastering The Interview

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to prepare for and participate in a job interview. We’ll share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview.
  • Digital Citizenship: Conducting Yourself in a Digital World

    Original price was: $99.00.Current price is: $34.99.
    You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles.
  • Building Relationships for Success in Sales

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network.
  • Business Etiquette: Gaining That Extra Edge

    Original price was: $99.00.Current price is: $34.99.
    In this course, you’ll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you’ll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail.
  • The Professional Supervisor

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment.
  • Dealing With Difficult People

    Original price was: $99.00.Current price is: $34.99.
    Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations.
  • Creating Winning Proposals

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn how to locate potential funders and how to match funders’ interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders.
  • Delegation: The Art Of Delegating Effectively

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.
  • Women and Leadership: Owning Your Strengths and Skills

    Original price was: $99.00.Current price is: $34.99.
    At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan.
  • Intrapreneurship

    Original price was: $99.00.Current price is: $34.99.
    In this course, you’ll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. You’ll also explore different ways that you can contribute to the intrapreneurial process. As well, you’ll learn how to develop, screen, sell, and implement your ideas.
  • Research Skills

    Original price was: $99.00.Current price is: $34.99.
    In this course, you will learn basic research skills, such as reading, memory recall, and note-taking. You will also learn how to create different kinds of outlines for different stages of your project, and how to move from the outline to writing, editing, and polishing. As well, you’ll learn how to find information using the library’s Dewey Decimal System, journals, and the Internet.
  • Fostering Innovation

    Original price was: $99.00.Current price is: $34.99.
    At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company.
  • Strategic Planning

    Original price was: $99.00.Current price is: $34.99.
  • Marketing for Small Businesses

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you how marketing is different for small businesses, elements of a successful marketing message, what the marketing cycle looks like, how to build a marketing plan with the five P’s, how to market with social media, and how to create a marketing budget. You will also explore over 100 strategies and consider which ones are right for your small business.
  • Vendor Management Essentials

    Original price was: $99.00.Current price is: $34.99.
    This course will take you through a Vendor Management process including outlining a Vendor Policy Document, developing Vendor Key Performance Indicators, assessing of potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, form and auditing.
  • Creating a Google AdWords Campaign

    Original price was: $99.00.Current price is: $34.99.
    In this one-day course, you will learn how Google AdWords work, what pay per click means, the importance of correctly setting an AdWord budget, how to select keywords and set up ad groups, how to design a compelling ad, and how to make adjustments to increase success.
  • Conference and Event Management

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to: Plan a complete corporate event, including an agenda, budget, and goals, Keep your event on budget, Select an appropriate venue, Design a promotional plan, Determine whether partners, sponsors, and volunteers can help to make your event unforgettable, Select speakers and a master of ceremonies to add impact to your event, Engage your event participants, and Evaluate the process once it is all wrapped up.
  • Conquering Your Fear of Speaking in Public

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course, you will be able to: Speak with more confidence in one-on-one conversations, Feel more confident speaking socially or small groups such as meetings, and Practice developing these skills in a safe and supportive setting.
  • Accounting Skills for New Supervisors

    Original price was: $99.00.Current price is: $34.99.
    In course, you will learn the basics of accounting, including financial terms, generally accepted accounting principles, the accounting cycle, key financial reports, financial analysis tools, and budgeting.
  • Identifying and Combatting Fake News

    Original price was: $99.00.Current price is: $34.99.
    After you complete this course you will be able to: define ‘fake news’, recognize the difference between ‘fake news’ and objective reporting, understand the impacts of ‘fake news’ on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within ‘fake news’ , and create your own ‘fake news’ action plan.
  • Managing the Virtual Workplace

    Original price was: $99.00.Current price is: $34.99.
    This course will teach managers and supervisors how to prepare employees for the virtual workplace, create telework programs, build virtual teams, leverage technology, and overcome cultural barriers.
  • Anger Management: Understanding Anger

    Original price was: $99.00.Current price is: $34.99.
    This course will help you identify how anger is affecting you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies.
  • The Minute Taker’s Workshop

    Original price was: $99.00.Current price is: $34.99.
    You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.
  • Honing and Delivering Your Message

    Original price was: $99.00.Current price is: $34.99.
    Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course.
  • How to Become a Leader with Integrity

    Original price was: $99.00.Current price is: $34.99.
    At the end of this workshop, you will be able to: Understand why integrity makes a powerful, lasting impact, Recognize and use the four ‘I’s of transformational leadership, Practice better self-leadership, Measure and develop your authenticity and transformational leadership, Develop charismatic behaviors and improve your skills of persuasion, and Learn how to transform others.
  • Hiring for Success: Behavioral Interviewing Techniques

    Original price was: $99.00.Current price is: $34.99.
    This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them.
  • Balanced Scorecard Basics

    Original price was: $99.00.Current price is: $34.99.
    At the end of this course, you will be able to: Define what the balanced scorecard is, Identify the benefits of the scorecard, Create a vision statement for the balanced scorecard, Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, Determine if the balanced scorecard is right for your organization, Describe the key elements of the balanced scorecard process, Identify a strategy map, tactical action plan, and balanced scorecard, Identify the components of supporting balanced scorecard plans, Understand what processes you will need to support the balanced scorecard, and Identify the members of different balanced scorecard teams.
  • Developing a Safety Procedures Manual

    Original price was: $99.00.Current price is: $34.99.
    This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids.
  • NLP Tools for Real Life

    Original price was: $99.00.Current price is: $34.99.
    This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.